FAQ: Transformer Desk Organizer with Wireless Charger & USB hub
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What is the Organizer made of?

The video cannot fully show the Organizer material. It is made of polycarbonate, the most difficult to manufacture high-quality plastic. Global companies like Samsung and Apple use it in cell phone frames. Our task is to create stylish and high-quality STEALTHO office solutions.

Here you can check the material in more details: https://youtu.be/o0mbjsVeibE

Last updated: February 23, 2019 02:27

If I don’t need the Headphone stand?

You can easily remove the long stand from a small tray. This tray can be used separately for business cards, paper clips, keys, coins, or other small objects.

Last updated: February 24, 2019 07:52

Does the Organizer include a cactus?

It doesn't include the cactus, only the cactus pot) Also, it’s great for holding pens, and pencils. The cactus pot is removable, so you can use its bottom part like a Coaster.

Last updated: February 24, 2019 08:14

When will I be charged for my pledge?

Your card will not be charged until the project has come to an end on March 19, 2019.

Last updated: February 24, 2019 07:56

I wonder if there is a chance to add additional features to the Transformer Organizer. Is it possible?

We will be happy to learn about the options you would like to add to the Transformer Organizer. We are constantly looking for interesting solutions to equip the Organizer with. Let's develop new interesting stretch goals together)

Last updated: February 24, 2019 08:13

Will you ship the Transformer Organizer on time?

Our team has experience in trading on e-commerce sites and shipments all over the world. Thanks to the first project Magic Office Chair Caster Wheels, we got a great operational experience with press-molds, and have shipped 3500 sets of wheels within 2 months. We guarantee that you will receive the Transformer Organizer on time and we will do our best to make this earlier our deadline.

We guarantee to be in touch 24/7 and promise to post updates every week.

Last updated: February 25, 2019 05:46

What color options does the organizer have?

The Organizer has a black and white color. The Organizer's base can be of red, blue, white, and black. It depends on the color you will choose in your survey after the campaign.

Last updated: March 10, 2019 11:42

I wonder where the electricity will come from?

The Organizer gets electricity from the power outlet. There is a type-C port on the back side of the phone holder, which is powered by an outlet through a fast charger adapter.

Last updated: March 11, 2019 11:42

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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Request a login link to your survey by entering your email here:

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I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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